Privacy Policy

Last updated: December 14, 2025

At Amura, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Information We Collect

We collect information that you provide directly to us, including:

  • Name, email address, phone number, and other contact information
  • Order details and preferences for custom candle requests
  • Communication records when you contact us
  • Usage data and analytics through Google Analytics

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about products, services, and promotions
  • Respond to your inquiries and provide customer support
  • Improve our website and user experience
  • Comply with legal obligations

Third-Party Services

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

WhatsApp Communication

When you choose to contact us via WhatsApp, you will be redirected to the WhatsApp application or web service. Your communications through WhatsApp are subject to WhatsApp's terms of service and privacy policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications

Cookies

Our website uses cookies to enhance your browsing experience and collect analytics data. You can control cookies through your browser settings.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at hello@amura.me or via WhatsApp.